Thanks for the details. I’ve opened this as an engineering triage item because it looks like a Universus store/account association issue, not just an empty events display: UVS-706.
If you can add the store name or Carde/store ID, the exact page where you expect to create/run Universus events, and whether the affected login is rockingham@goodgames.com.au, that will help the team validate the missing store link quickly.
Cory J
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Jun 5
Can’t create or run events for Universus as an organised play store after the website has changed. Our events show up but it doesnt seem like our account is associated with our store anymore. We had to run our events using a seperate website which does not track players results. Please help us sanction and run events again
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Evan Farrell
Jun 5
Thanks for the details. I’ve opened this as an engineering triage item because it looks like a Universus store/account association issue, not just an empty events display: UVS-706.
If you can add the store name or Carde/store ID, the exact page where you expect to create/run Universus events, and whether the affected login is
rockingham@goodgames.com.au, that will help the team validate the missing store link quickly.Cory J
Jun 5
Can’t create or run events for Universus as an organised play store after the website has changed. Our events show up but it doesnt seem like our account is associated with our store anymore. We had to run our events using a seperate website which does not track players results. Please help us sanction and run events again